Last Updated: July 2026

Thank you for shopping with us! Because we partner with international suppliers to bring you the best deals, our shipping process is a little different from standard domestic retailers. Please read the following carefully before placing your order.

1. Processing Time
Once you place your order, please allow 1–3 business days for our team and our suppliers to process your order, perform a quality check, and prepare it for shipment.

2. Shipping Times
We ship our products directly from our international fulfillment centers. Shipping times vary depending on your location and the efficiency of your local postal service.
Estimated Delivery: Typically 7 to 20 business days.
Note: During peak holiday seasons or high-volume periods, shipping may take slightly longer. We appreciate your patience as our partners work to get your order to you.

3. Tracking Your Order
You will receive an automated email with a tracking number as soon as your order has been dispatched.
Please note that it may take 3–7 business days for the tracking information to update in the carrier’s system once the package leaves the warehouse.
If your tracking status shows "No Information Available," don't worry—this is normal while the package is in transit between our warehouse and your local carrier.

4. Shipping Costs
We offer Free Shipping on all orders, regardless of size or weight. Please check your cart at checkout for final pricing.

5. Customs, Duties, and Taxes
Please be aware that you are considered the importer of record. Any customs fees, import duties, or taxes charged by your local government are the responsibility of the customer. These fees are not included in the purchase price or shipping cost and are usually collected by your local post office upon delivery.

6. Incorrect Address / Unclaimed Packages
Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages that are lost or undelivered due to an incorrect, incomplete, or missing address provided by the customer.
If a package is returned to our supplier as "undeliverable" or "unclaimed," we may be able to reship it, but the customer will be responsible for the additional shipping fees.

7. Missing or Lost Packages
If your tracking information shows "Delivered" but you have not received your package, please contact your local postal office first. We are not liable for packages that are marked as delivered by the carrier or for stolen packages once they have been successfully delivered to your provided address.

8. Questions?
If you have any concerns about your shipment, please reach out to us at:
Email: digitalhubshop2026@gmail.com